Last Updated: September 16, 2026
Terms of Service
Welcome to Major Motion LLC. By booking a vehicle or using our website, you agree to the following Terms of Service.
About these terms
These Terms of Service apply to the website, reservations, and short-term car rental services of Major Motion LLC ("Major Motion," "we," "us," or "our"), based in Brooklyn, New York.
When you accept these terms during booking or sign a rental agreement that incorporates them, you agree to the applicable terms. Your booking confirmation and signed rental agreement also govern your rental. Specifically agreed rental terms control any conflict with these general terms, subject to applicable law. Nothing here removes rights or protections that cannot legally be waived.
Driver eligibility
Renters must be at least 18 and present a valid driver's license authorizing them to drive the rented vehicle. We may verify identity, license validity, and driving eligibility using lawful, nondiscriminatory procedures. An international driving permit does not replace a valid original license.
For drivers ages 18–24, any surcharge will reflect actual additional insurance costs and be disclosed before booking. A licensed spouse age 18 or older and emergency medical drivers retain their statutory authorization; other drivers must be listed in the agreement. We do not charge an additional-driver fee.
Reservations and vehicle availability
A reservation is confirmed when we issue a booking confirmation. Provide accurate contact details, rental dates, driver information, and any requested documents. Unless expressly guaranteed, reservations are for a vehicle class rather than a specific make, model, color, or feature.
If the confirmed vehicle class becomes unavailable, we may offer a suitable replacement. If we cannot provide an acceptable replacement, you may cancel and receive a refund of amounts paid for the unfulfilled rental. We will obtain your agreement before making a substitution that increases your price.
Rates, payments, and authorization holds
Prices are in U.S. dollars. Your quote identifies the rental rate, taxes, mileage terms, and any optional products or services you select. Applicable mandatory charges are included in the quoted rate except where separate disclosure is legally permitted.
Fees that depend on your choices or vehicle use will be explained before you agree to them. Accepted payment methods and any lawful deposit or payment authorization are disclosed before booking. A credit card is not required solely as a condition of renting; contact us in advance about alternative-payment screening.
We do not take advance damage deposits. Damage charges follow New York's separate claim and dispute procedures. We initiate release of unused rental-payment holds within seven business days after the rental account is settled; your financial institution controls when funds become available.
Rental period, extensions, and late returns
A rental day is 24 hours from the scheduled pickup time. Return the vehicle, keys, and supplied equipment to the agreed location by the scheduled return time. Contact us before that time to request an extension; extensions require written approval and may be subject to availability and updated rates.
A 30-minute grace period applies. After the grace period, additional time is charged at one-third of the agreed daily base rate for each started hour beyond the grace period, capped at one daily base rate for each additional 24-hour period. Applicable taxes and agreed time-based optional products may also apply. We do not add a separate late penalty on top of these time charges.
After-hours returns require advance approval and compliance with the return instructions. We use the documented return time when the vehicle and keys are properly returned; a later inspection does not by itself extend rental-time charges.
Mileage
Unless your booking expressly provides a different allowance, your rental includes 200 miles per paid rental day. Allowances are pooled across the rental: a three-day rental includes 600 miles. Extra mileage costs $0.35 per mile, plus applicable tax. Mileage is determined from the vehicle's odometer. Unused miles have no cash value.
Fuel and charging
Return the vehicle with the same fuel level recorded at pickup, using the correct fuel type. If fuel is missing, we charge the actual cost of replenishing it plus a $25 refueling service charge, as disclosed before rental.
Excess fuel is not refundable. For an electric vehicle, the required return charge level and any charging or service charges must be disclosed in the booking confirmation before you agree to the rental. The gasoline refueling rule does not apply to electric vehicles.
Permitted use and travel
Use the vehicle responsibly, obey traffic laws, secure it when unattended, and use seat belts and legally required child restraints. Travel is permitted within the contiguous United States unless a different restriction is expressly agreed before booking. International travel requires our prior written approval.
The vehicle may not be used for illegal activity; impaired or reckless driving; racing; off-road driving; towing; driver training; subleasing; or carrying people or goods for hire, including rideshare or delivery work, unless we expressly authorize that commercial use in writing. Do not tamper with the odometer, safety equipment, or vehicle systems.
Vehicle condition, smoking, pets, and cleaning
Inspect the vehicle at pickup and promptly report any existing damage, warning lights, missing equipment, or cleanliness concerns. We recommend taking dated photos at pickup and return. Reporting requirements do not make you responsible for pre-existing damage.
Smoking and vaping are prohibited. If smoke or residue requires special treatment, we may charge documented, reasonable remediation costs up to $250. Excessive dirt, stains, spills, or pet hair may result in documented, reasonable cleaning costs up to $150. We will not charge twice for the same cleaning work. Routine cleaning is included.
Pets must be transported safely. Service animals are accommodated as required by law, with no pet fee; actual damage or unusual cleaning is handled under the same lawful standards applied to other renters.
Tolls, tickets, and related charges
You are responsible for tolls, congestion charges, parking charges, and lawfully assessed violations arising from your use of the vehicle. Any optional toll service and its fees will be disclosed before you choose it. We may provide rental information to the relevant authority or toll operator to identify the responsible renter.
We will provide an itemized explanation of charges billed after return. Any administrative fee must be lawful and expressly disclosed in your agreement; no undisclosed processing fee applies.
Insurance, protection products, and vehicle damage
We provide the financial responsibility coverage required by law. Any additional insurance or damage-waiver product we offer is optional, separately priced, and governed by its written terms. Check whether your own insurance or payment-card benefits cover your rental.
Damage liability, notices, inspection rights, billing, and disputes follow New York law and your agreement. Ordinary wear is excluded. We do not recover loss-of-use damages or related administrative fees from authorized drivers. Damage payments are collected only through legally permitted procedures.
Accidents, theft, and breakdowns
For an emergency, call 911. Promptly notify us of an accident, damage, or breakdown, cooperate with lawful reporting requirements, and preserve relevant photos and contact information where safe. Report theft to us and law enforcement within 12 hours of learning of it.
Do not continue driving a vehicle that appears unsafe. Contact us before arranging repairs or towing unless immediate action is reasonably necessary for safety or required by authorities. Roadside services, costs, and any replacement vehicle depend on the circumstances and your agreement; charges are subject to applicable law and coverage.
Cancellations, no-shows, and refunds
Cancel at least 48 hours before scheduled pickup for a full refund of amounts paid for the rental. If you cancel less than 48 hours before pickup or do not arrive, a cancellation charge equal to one daily base rental rate applies, capped at the booking's total base rental price. Remaining prepaid amounts are refunded; unused optional products are not charged.
Contact us if you expect to be late for pickup. Early returns do not automatically qualify for a refund unless your booking provides otherwise or a refund is required by law. If we cancel because we cannot provide the rental, we refund the unfulfilled rental without a cancellation charge. Approved refunds are initiated within seven business days; bank processing may take longer.
Website use and privacy
Do not submit fraudulent reservations, interfere with website security, introduce malicious software, or misuse another person's information. Website content, branding, and materials belong to Major Motion LLC or its licensors and may not be commercially reproduced without permission or another lawful basis.
Our Privacy Policy explains how we handle personal information. Acceptance of these terms does not by itself constitute consent to marketing or optional tracking.
Changes, governing law, and contact
We may update these terms for future bookings by posting a revised effective date. Changes do not retroactively alter a confirmed rental without your agreement, except as required by law.
New York law governs these terms, subject to any mandatory protections that apply to you. Contact us about concerns or billing questions so we can investigate. This does not prevent you from seeking relief through a court, small claims process, or government agency. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.
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Frequently asked
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